Olivia Liddell - Amazon Web Services

People often forget that people skills are a huge part of our jobs in IT Support. One of the major ongoing themes of this podcast is soft skills, or as we prefer to call them, critical skills. This week's guest is a former teacher and current Cloud Training Specialist Olivia Liddell tackling a difficult constant in many of our lives: The Fear of Failure. 

There are so many quotable tips in this episode! Here are a few:

In an interview, remember that the interviewer WANTS you to succeed! As a trainer, you can’t be afraid to tell people I don’t know. This opens them up and lets them know it's ok for them to do it too. Give yourself permission to be amazing

Listen to the podcast for the rest :-D

Continue the conversation on Twitter with me @MrJNowlinand Olivia @oliravi! Also, if you’re looking for a great professional support system, join our Slack community. A closed group of I.T. Professionals with a ZERO TOLERANCE pitching policy.