When it comes to IT, few things require better security than a bank holding our precious savings. BJ Beier started at the Guardian Savings Bank in an entry-level non-IT Position and worked his way to the top, obviously, he knows what he's doing.

Join us to learn about running IT operations for a small-town regional bank, and what it takes to get there. Enjoy!

Can you imagine running IT for a major Hollywood awards show? What about the leading video games event of the year? John has done both of these and way more, and is just getting started.

Join us to hear his story of learning event IT, how to approach venues as a vendor, and what happens when the lights go out.

Supporting IT Support is now Heroes of IT! Same great show with more guests and a new name and an amazing new logo. With our new brand, we are expanding to include more than just IT support, but other areas within IT as well, and expanding into a video show. IT is an enormous field, and we are bringing you interviews with amazing business technology leaders from across the spectrum. Enjoy!

Freda has worked at a bunch of amazing companies in Silicon Valley such as Facebook, and Bolt.

Welcome to the launch of Season two, our 20th episode, and the most fun I have ever had on a podcast episode! Introducing an updated format, interviewing amazing people from the IT Community, sharing their stories, lessons, and giving back to the community. Our first guest of Season 2 is Tanya Janca, the author of her new book Alice and Bob Learn Application Security.

There are 4 million people in the City of Angels, home to the largest port in the western hemisphere, the first city to fully roll out 5G, and sitting on a massive fault line waiting to be all shook up at any moment. This week's guest Jeanne Holm is no stranger to big data, managing IT and teams doing social good around the world. We talk about her path into IT, what it's like managing IT on a massive city scale, and her work helping improve the lives of LA residents through technology.

People often forget that people skills are a huge part of our jobs in IT Support. One of the major ongoing themes of this podcast is soft skills, or as we prefer to call them, critical skills. This week's guest is a former teacher and current Cloud Training Specialist Olivia Liddell tackling a difficult constant in many of our lives: The Fear of Failure.

The time has come for IT to have not only a seat at the planning and operations table, but to shine into the incredible business partner our teams can be. In this week's episode Jeffrey and I discuss how to get there, and what to do when you are stuck just outside the door.