E002: Starting the new year with some helpful resources

Welcome to Episode 2 of Google Workspace Recap, a weekly show discussing all the changes happening in Google Workspace. My name is Jesse Nowlin, my co-host is Steve Larsen and this podcast is our answer to the flood of updates on Google Workspace. Each week we’re help all you wonderful Google Workspace Admins stay on top of what’s new in Google Workspace, mixed up with some analysis, and stories from the field.

This week's episode includes last week’s updates of course, as well as our top resources for staying in the know. To all those who subscribed and are back for more, we appreciate you! To all of you who are here for the first time, welcome and we hope you stick around!

Agenda

Last week's Google Workspace Updates

• Smart compose and spelling autocorrect available when adding comments in Google Docs

  • Smart Compose: Using Neural Networks to Help Write Emails

• Join a meeting with new options on the Google Meet landing page

Other Topics for this week

Resources to stay on top of Google Updates

• #1 is of course Workspace Recap Podcast

• Official Workspace Updates Blog

• Cloud Connect Community

  • Google Workspace Beta Programs

  • Google Workspace Visible Changes (Requires NDA - reach out to your Google Rep / Google Partner)

  • Google Workspace’s Product Roadmap (Requires NDA - reach out to your Google Rep / Google Partner)

• Google Workspace Release Calendar

• What’s new in Google Workspace

• Upcoming Google Workspace releases

Controlling how your users get new updates

• Beta and Alpha features

  1. Google Workspace Beta Programs

  2. Alpha Bundle Program (Requires PAPA & NDA - reach out to your Google Rep / Google Partner)

• Release Tracks

  1. Standard Release Track

  2. Rapid Release Track

Outages

• Contact Support or your Google Partner to get credits for outages

• Google Workspace Service Level Agreement

  • “Customer Must Request Service Credit. In order to receive any of the Service Credits described above, Customer must notify Google (or, for Customers who ordered Services from a Reseller, Customer may notify Reseller and Customer's Reseller must notify Google) within thirty days from the time Customer becomes eligible to receive a Service Credit. Failure to comply with this requirement will forfeit Customer's right to receive a Service Credit. For Customers who ordered Services from a Reseller, Customer will receive applicable Service Credit from Reseller on behalf of Google.”

Other Community resources

• C2C - the independent Google Cloud Community - C2C is a global community for Google Cloud customers whose mission is to bring together people from every corner of the Google Cloud universe to connect, learn, and shape the future of the cloud.

• Spiceworks - G Suite Forum

• YouTube

  1. Google Workspace Admins

• Reddit

  1. r/gsuite

• Discord

  1. Unofficial Google Workspace Admin Server

• Slack

  1. BetterIT

  2. Macadmins

  3. tabGeeks

  4. Google Cloud Platform Community

  5. Cloud CG

  6. Firebase Community

Other Resources Mentioned

• whats.new links

• A giant list of Google Cloud resources - Greg Wilson, Director, Developer Advocacy

Join us each week as we discuss What’s New in Google Workspace, Upcoming releases, and answer your questions. Hit the subscribe button, engage with us on Twitter at twitter.com/workspacerecap and on our website at workspacerecap.com